Question 1

Is providing a billing address mandatory when making a purchase at RE-Revive Studio?

Accepted Answer

Providing a billing address may not always seem necessary when making a purchase; however, for our store, it is required for specific reasons. For all digital products, we request a billing address to comply with international regulations. For printed T-shirts, a billing and shipping address is needed to ensure accurate processing and delivery of your order. We appreciate your understanding.

Question 2

Can I use products purchased from RE-Revive Studio for commercial purposes?

Accepted Answer

No, products purchased from RE-Revive Studio are intended for personal use only and cannot be used for commercial purposes. This includes but is not limited to resale, reproduction, or distribution of the digital products.

Question 3

What is the return policy for T-Shirts purchased from RE-Revive Studio?

Accepted Answer

Returns are accepted within 3 days from the date of delivery, and are applicable only for items that are damaged or incorrect upon arrival. For complete details and conditions, please refer to our Return Policy (https://www.rerevivestudio.com/refund-policy)page.

Question 4

What is the return policy for digital products purchased from RE-Revive Studio?

Accepted Answer

Due to the nature of our digital products, we do not allow returns or exchanges once the product has been purchased and downloaded. We recommend thoroughly reviewing the product details and available demos or samples before making a purchase to ensure it meets your needs. 
We provide replacement for digital errors and technical issues.

Question 5

What is the replacement policy for T-Shirts purchased from RE-Revive Studio?

Accepted Answer

We are committed to ensuring customer satisfaction. If an incorrect or damaged product is delivered, customers may request a return or replacement within 3 days of delivery. Replacements are subject to stock availability; if the item is unavailable, customers may select an alternative product or receive a refund once the original item is returned.

Question 6

What is the replacement policy for digital products purchased from RE-Revive Studio?

Accepted Answer

At RE-Revive Studio, we are committed to ensuring customer satisfaction with our digital products. If there are any digital errors or technical issues in the delivered product, we offer a replacement within 7 days from the date of purchase.

Question 7

What does the "file includes" mean in the file info section?

Accepted Answer

The "file includes" section in the file info provides a detailed list of what is included in the digital product you are purchasing from RE-Revive Studio. This include the types of resolutions included in the file.
Eample:
1920 X 1080 - means file with 1K resolution is included
2560 X 1440 - means file with 2K resolution is included
3840 X 2160 - means file with 4K resolution is included
If all three are mentioned, it is included with all three types of resolution of the file to be purchased.

Question 8

What are combo packs in the RE-Revive Studio?

Accepted Answer

At RE-Revive Studio, our combo packs are specially curated sets of multiple digital products offered in a single pack at a "great discounted price". Our combo packs are designed to provide our customers with a convenient and cost-effective way to enhance their digital experiences.

Question 9

Why does the name appear differently when making a UPI payment to RE-Revive Studio?

Accepted Answer

When making a UPI payment to RE-Revive Studio, you may notice that the name displayed is Gubenthiraraju Arulanandan. This is the legal name under which our website operates. This is nothing to worry about, as it is simply the legal name associated with our business. Rest assured that your payment is being made to RE-Revive Studio, and the transaction is completely secure and legitimate.

Question 10

What should I do if I encounter a payment issue with RE-Revive Studio?

Accepted Answer

If you encounter a payment issue with RE-Revive Studio, we recommend reaching out to our customer support team as soon as possible for speedy recovery.  
Support: rerevive.business@gmail.com

FAQ